Greenwich Associates' principal goal is to consistently provide members of
the Greenwich Exchange with comprehensive, high quality primary research on the
professional financial services industry. Though certain features and content on the Greenwich.com
website are open to the general public, the vast majority of the value provided
to members resides in a password-protected area.
If you are employed by a financial service firm that has engaged Greenwich
Associates' research-based consulting services or purchased a research report from
Greenwich Associates, click here for the
Client User Agreement.
To fulfill its mission, Greenwich Associates recognizes its responsibility to
Each year, Greenwich Associates systematically conducts research in more than
80 countries, interviewing up to 40,000 key decision-makers. The information
provided by those interviewed (Research Partners) is the core element of Greenwich
Associates' research-based consulting business. The research is designed to help
financial services providers meet their customers' needs and provide Research
Partners with an extensive resource on industry trends and best practices.
While Greenwich Associates' core information collection is primarily done
off-line, the firm also gathers information about Research Partners and
Clients via our website. The information collected by Greenwich
Associates is typically presented in an aggregated form. The firm does not reveal
any attributed information, unless it secures permission from the provider in
advance of doing so.
Greenwich Associates may publish top level information such as rankings generated from these annual surveys. For additional information about Greenwich Associates' rankings, click here.
Greenwich Associates is the sole owner of all the information it collects on the
There are two types of registered users on the Greenwich.com website: members and
non-members. A member is an individual who has either participated in a Greenwich
Associates' research study (and is now a member of the Greenwich Exchange,) or is an employee of a
financial-services provider who has engaged Greenwich Associates research-based
consulting services (a Client). Contact information for members is gathered
off-line in Greenwich Associates' proprietary research process. During their
initial visit to the Greenwich.com website, members are asked to review their
contact information and notify us of any changes by sending an e-mail to customer support at
In addition to members' contact information, Greenwich Associates requests
that first-time users provide additional information about their job functions and
information needs. This additional information is used to assist
Greenwich Associates in identifying and meeting members' needs.
Non-member registered users are also asked to provide their contact information
which helps Greenwich Associates determine membership eligibility and potentially
serve new markets.
Those who choose to access this site do so on their own initiative and are
responsible for compliance with all applicable laws and regulations. These terms of
use will be construed in accordance with the laws of the state of Connecticut,
United States, without regard to its conflict of law provisions.
"Cookies" are text files stored on the user's hard drive containing
the encrypted user ID and password. This will facilitate access to the member
sections of the website without re-entering the user ID and password. Some
companies have policies preventing the usage of cookies often to prevent
information from being stored on the user's hard drive. If cookies are not
permitted, the user must sign on each time the site is visited.
This website may contain links to other websites. Please note that when you
click on one of these links, you are clicking to another website. We encourage you
to read the privacy statements of these linked sites, as their privacy policies may
differ from ours.
Greenwich Associates collects certain limited information about each user as
the user navigates through the site. These so-called "log files" are for use only
in the "click stream," i.e., for system management and to track generic user
behavior. The information will be used from time-to-time to better understand the
needs of Research Partners and to identify demographic trends.
This website takes every precaution to protect its users' information.
Sensitive information submitted via the website is protected both online and
When using our registration form, the information provided will be protected with
the best encryption software in the industry - SSL. While on a secure page, the
lock icon on the bottom of web browsers such as Microsoft
Internet Explorer becomes locked, as opposed to unlocked, or open, when you are
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user information off-line. All of our users'
information, not just the sensitive information mentioned above, is restricted in
our offices. Only employees who need the information to perform a specific job
(for example, our membership management analyst or a customer service
representative) are granted access to personally-identifiable information.
Furthermore, ALL employees are kept up-to-date on our security and privacy
practices. Every quarter, and any time new policies are added, our employees
are notified and/or reminded about the importance we place on privacy, and
what they can do to ensure our Client and Research Partner information is
protected. Finally, the computers that contain personally identifiable
information are kept in a secure environment.
If you have any questions about our website security, you can send an e-mail to
Greenwich Associates may from time to time revise or update this
posted on our website home page directing you to this page for further information.
and our use of information you provide, you should periodically visit this page
Please feel free to make a comment or ask any question regarding our Privacy
Policy by e-mailing
For 40 years, Greenwich Associates has conducted research on the
institutional financial services industry. Over this period, the firm has built an
extensive proprietary contact database, which contains information on many of the
most important financial professionals around the globe. To be included in
Greenwich Associates' database, an individual must be a key decision-maker with responsibility for handing some or all aspects of their company's or
institution's financial matters. Greenwich Associates reserves the right to
decide who is invited to become a member of the Greenwich Exchange.
Each year, Greenwich Associates invites key decision-makers to participate in its
research studies. In return for their participation in one or more studies, these
individuals become members of the Greenwich Exchange. A
Research Partner community membership lasts for up to 12 months and can be renewed by
simply participating in another of Greenwich Associates' annual research studies
during the membership period.
Membership in the Greenwich Exchange resides with the
individual. Each individual member receives their own personal user ID and
password. Should a member move from one employer to another, their membership
would not be affected. However, Greenwich Associates cannot guarantee that it
will maintain the individual's membership status beyond the 12-month membership
Research Partners' Use of Greenwich Associates' Information and Research
Greenwich Associates encourages Greenwich Exchange members to leverage the information
provided in the course of their business decision-making processes.
No advertising, promotional or other commercial use can be made of any name, mark or logo of Greenwich Associates, including but not limited to Greenwich AssociatesSM, Greenwich Quality IndexSM, and Greenwich Excellence AwardSM, or any information presented on this website, without the express prior written consent of Greenwich Associates and pursuant to a written license agreement. In addition, members of the
Greenwich Exchange are prohibited from reselling,
releasing into the public domain (including, but not limited to traditional and
new media outlets, message boards, or chat rooms), or distributing Greenwich
Associates' proprietary research or rankings without securing express written permission in
advance from Greenwich Associates. To obtain such permission please e-mail us
at Contact Us
or call +1 203.625.5038.
Greenwich Associates' research-based consulting business reaches into many of the
same organizations that also employ members of the Greenwich Exchange. To
preserve Greenwich Associates' copyright in its research, it requests that Research
Partners limit the "inter-company" distribution of Greenwich Associates'
information to their immediate operating unit or department. Should a need arise
to distribute or broadcast Greenwich Associates' information more widely,
Greenwich Associates reserves the right to review and possibly restrict the
Greenwich Associates' consulting with clients is based on research that is
proprietary to Greenwich Associates. Greenwich Associates reserves all property
rights, including common law copyright, in the research, which is strictly
confidential. Clients agree to take all necessary precautions to protect the
property rights of Greenwich Associates in the research by maintaining its
All information on the Greenwich.com web site is confidential and for Clients'
internal use only.
No advertising, promotional or other commercial use can be made of any name, mark or logo of Greenwich Associates, including but not limited to Greenwich AssociatesSM, Greenwich Quality IndexSM, and Greenwich Excellence AwardSM, or any information presented on this website, without the express prior written consent of Greenwich Associates and pursuant to a written license agreement. In addition, clients are prohibited from reselling, releasing
into the public domain (including, but not limited to traditional and new media
outlets, message boards, or chat rooms), or granting third parties access to
Greenwich Associates' proprietary research or its rankings or awards without securing express written
permission in advance from Greenwich Associates. To obtain such permission
please e-mail us at
Contact Us or
call +1 203.625.5038. Individuals who are found to be in violation of this
user agreement risk losing their membership privileges.
Greenwich Associates provides limited access to its Greenwich.com website to
individuals who are interested in learning more about its proprietary research on
institutional financial services. Non-member registered users also have limited
access to the full text of Greenwich Associates' research reports.
Greenwich Associates is the sole owner of all information presented on the
No advertising, promotional or other commercial use can be made of any name, mark or logo of Greenwich Associates, including but not limited to Greenwich AssociatesSM, Greenwich Quality IndexSM, and Greenwich Excellence AwardSM, or any information presented on this website, without the express prior written consent of Greenwich Associates and pursuant to a written license agreement. In addition, users of Greenwich.com are prohibited from reselling,
releasing into the public domain (including, but not limited to traditional and new
media outlets, message boards, or chat rooms), or distributing Greenwich
Associates' information without securing express written permission in advance
from Greenwich Associates. To obtain such permission please e-mail us at
or call +1 203.625.5038.
Greenwich Associates adheres to the U.S. Safe Harbor Privacy Principals of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the U.S. Department of Commerce's Safe Harbor Program.
Contact Us or in writing us at:
c/o Greenwich Associates
6 High Ridge Park
Stamford, Connecticut 06905-1327
When we receive formal written complaints, it is Greenwich Associates' policy to contact the complainant regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Greenwich Associates and an individual. If we are unable to resolve the issue to the satisfaction of the individual concerned, we agree to mediate the issue through either the Judicial Arbitration & Mediation Service (JAMS), or the American Arbitration Association (AAA).